Shoreline Church is located in Austin, Texas. We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable U.S. and Texas laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website
  • Submit forms
  • Make donations
  • Register for events
  • Opt in to receive SMS/text messages
  • Engage with our ministries

By providing your information, you consent to the practices described in this policy.

A. Information You Provide Voluntarily

We may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Prayer requests
  • Family member names
  • Volunteer interests
  • Donation/payment information
  • Any information submitted through forms or event registrations

B. Donation & Payment Information

When you give online, your payment information (such as credit/debit card details or bank information) is processed securely through third-party payment processors integrated with Planning Center. We do not store full credit card numbers on our servers.

C. Automatically Collected Information

When you use our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Cookies and analytics data
  • Pages visited

We use your information to:

  • Follow up with guests and members
  • Send church updates and ministry communications
  • Coordinate volunteers and small groups
  • Respond to prayer requests
  • Process donations and provide giving statements
  • Send SMS/text messages (with your consent)
  • Maintain internal church records
  • Improve our website and ministries

We do not sell your personal information.

If you opt in to receive text messages from Shoreline Church:

  • You consent to receive recurring automated messages.
  • Messages may include service updates, event reminders, volunteer scheduling, giving reminders, and ministry communications.
  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP or contact us at 512-310-2244.
  • Your mobile number will not be shared or sold for marketing purposes.

We use Planning Center to manage member information, event registrations, volunteer scheduling, and online giving. Information stored within Planning Center is subject to their security protocols and safeguards.

Access to personal information is limited to authorized church staff and ministry leaders who require access for church-related purposes.

We do not sell, rent, or trade your personal information.

We may share information only:

  • With trusted service providers (e.g., payment processors, messaging services)
  • Within the church for ministry and administrative purposes
  • If required by law, subpoena, or legal process

All service providers are expected to maintain appropriate security safeguards.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

We do not knowingly collect personal information from children under 13 without parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to record-keeping obligations)
  • Withdraw consent to receive communications

To make a request, contact:

  • 512-310-2244
  • [15201 Burnet Road, Austin, TX 78728]

Texas residents may also have certain additional rights under applicable state data protection laws.

We retain personal information only as long as necessary for ministry, legal, tax, and record-keeping purposes.

Donation records may be retained as required for IRS compliance.

Our website may contain links to third-party sites. We are not responsible for their privacy practices.